Scope of application
These General Conditions of Sale (hereinafter the "GCS") apply, without restriction or reservation, to all sales made through the e-commerce site https://tienda.grupoenvera.org/ (hereinafter "the Site") between the company ENVERA EMPLEO S.L, a sole proprietorship, with NIF.B86363603 and registered in the Mercantile Registry of Madrid on 16/10/2020, in volume 29509, folio 119, entry 19, with page M-531080, whose head office is located at calle Bahía de Pollensa nº 25 - Madrid 28042 (hereinafter "ENVERA EMPLEO S.L.U" or "we") and the end consumer who wishes to purchase the products (hereinafter, the "Products") marketed on the Site exclusively for their personal needs and without direct or indirect connection with a commercial activity, intermediary or reseller (hereinafter "The Client").
ENVERA EMPLEO S.L.U and the Client are jointly referred to as the "Parties".
The Customer declares to have the legal capacity to enter into a contract within the meaning of articles 1094 to 1112 of the Civil Code and certifies that he/she is a non-commercial adult person acting for his/her personal needs. The Customer confirms his commitment not to resell the Products for commercial purposes.
2. Acceptance of the general conditions of sale
Placing an order on the Site implies full and complete acceptance of these GCS, which are accessible at any time on the Site. ENVERA EMPLEO S.L.U invites the Client to print and keep a copy of these GCS for any future reference.
The GCS applicable to the order are those in force on the date of the order. ENVERA EMPLEO S.L.U reserves the right to modify these GCS at any time. These modifications are published when they are put online and are considered accepted without reservation when the Client accesses the Site after they are put online. In the event that one of the clauses of these GCS should be null and void due to a change in legislation, regulations or a court decision, this shall in no way affect the validity and enforceability of these GCS nor call into question the validity of the other provisions which shall continue to apply.
3. Products
Product characteristics and information
The Customer may, prior to ordering, find out on the Site the essential characteristics of the Products he/she wishes to order, presented on each of the Product sheets. The choice of purchase and Product is the sole responsibility of the Customer.
The Customer should consult the description of each Product to know its properties and essential characteristics. The information on the Site is as accurate as possible. However, the photographs and other reproductions of the articles are only indicative and have no contractual value.
Product availability
Our product offers and prices are valid as long as they are visible on the Site, except for special operations whose period of validity is specified on the Site. ENVERA EMPLEO S.L.U invites the Customer to check the availability of the Products sold on the information page of each Product.
In the case of an order for a single Product that turns out to be unavailable, ENVERA EMPLEO S.L.U. reserves the right to cancel the order, informing the Customer accordingly.
In the case of an order of several Products, if one of the Products is finally unavailable, ENVERA EMPLEO S.L.U will inform the Client of the impossibility to ship the unavailable Product. The remainder of the order will be processed and shipped to the Customer within the timeframe announced by the email providing information on the tracking of his order. The Customer may also opt for the total cancellation of his order, prior notice by phone or email to Customer Service.
In order to ensure a better quality of service and availability of Products for all Customers of the Site, ENVERA EMPLEO S.L.U reserves the right to limit the quantity of Products that the Customer may purchase, in accordance with the provisions applicable in this area.
4. Order
In order to place an order for Products, the Customer must follow the steps below:
- Add one or more Products available on the Site to your cart;
- Choose a shipping method (standard or express);
- Specify your delivery address or verify your contact details if you have an account on the Site;
o Account creation: if the Customer decides to create an account, he/she must create his/her user name and password. The Customer must take care to protect his password and not to disclose it. It is important to note that the Customer is responsible for any purchases made with his/her username and password, even if it is not his/her responsibility.
o No account creation: the Customer can place an order without creating an account. He/she must then fill in the essential information to place the order (name and surname, e-mail address, delivery address, billing address and payment method).
- Choose one of the payment methods offered on the Site;
- Accept the GCS;
- Check the items in your order and, if necessary, go back to the previous steps to correct errors;
- Enter your bank details;
- Pay for your order by clicking on the button "PLACE MY ORDER". In this regard, the Customer must be the holder of a valid bank card or an active PayPal account.
In the event of prolonged inactivity during the connection, the selection of Products chosen prior to this inactivity may no longer be guaranteed. The Customer will then be invited to resume his selection from the beginning.
Following these steps, the Customer will receive by e-mail:
- an acknowledgement of receipt confirming the order;
- confirmation of payment of the order;
- confirmation of shipment of the order,
ENVERA EMPLEO S.L.U reserves the right not to accept an order in case of non-compliance with the GCS, in case of errors, anomalies in the order (for example: quantities ordered not suitable for private or family use), in case of 'payment incident or suspected fraud and / or abuse.
5. Price - Payment - Shipping costs
5.1. Price
Unless otherwise indicated, the prices shown on the Site are expressed in euros (€). The price is payable in cash, in full, at the time the order is placed by the Customer.
ENVERA EMPLEO S.L.U reserves the right to modify prices at any time; the Products will in any case be invoiced on the basis of the prices in force at the time the order is placed.
In accordance with the applicable regulations and the regulations in force, any purchase made through the site is subject to value added tax (VAT) which will be indicated during the validation of the order. As such, the applicable VAT will be that in force in each member state where the items are to be delivered in accordance with the purchase orders.
If one or more taxes or contributions are modified, as well as in the case of the creation of new taxes or contributions, this change may be reflected in the selling price of the Products. Subsequently, no tax or contribution not foreseen at the time of the order may be requested from the Customer.
The prices invoiced are those in effect on the date of the order. The Customer is informed that prices are likely to change. The Customer is therefore invited to pay attention to the price in force at the time of the order, which is mentioned on the Site when his product is placed in the shopping basket.
The amount of the shipping costs related to the delivery of the Products will be automatically displayed on the site when the shipping method (standard or express) chosen by the Customer is validated and the Customer will be informed again by e-mail of the confirmation of his order. The payment requested from the Customer corresponds to the total amount of the purchase, including shipping costs.
Confirmation of the price paid and the shipping costs charged in the form of an invoice in euros (€) is available to the Customer in his personal account accessible from the Site, if the Customer has an account, or by e-mail upon request to customer service.
5.2. Payment
The price is payable in cash, in full, on the day the Customer places the order, by secure payment, in accordance with the following terms:
- by credit or debit card, network cards accepted: Visa, MasterCard (American Express network cards are not accepted on the Site)
To this end, the Client guarantees to ENVERA EMPLEO S.L.U that he is the holder of the bank card he uses and that the name appearing on this bank card to be debited is his own. He communicates in a secure environment via the Internet, the number and expiration date appearing on the front of his bank card, as well as the visual cryptogram numbers on the back (or obverse) of his bank card.
- by Paypal.
The amount due is the amount indicated on the order validation page displayed to the Customer at the time of payment.
In the event that, for any reason (opposition, refusal of the issuing entity, etc.), it is impossible to debit the amounts owed by the Customer, the sale will be immediately terminated and the purchase process will be cancelled. . The responsibility of ENVERA EMPLEO S.L.U. can in no case be engaged in this respect.
ENVERA EMPLEO S.L.U also reserves the right to refuse the Customer any order or to refuse a delivery if there is a previous payment dispute.
In principle, the Customer will be charged when the order is shipped.
Transaction security
The Customer's bank card details are encrypted using SSL (Secure Socket Layer) and never pass unencrypted over the Internet. Payment is made directly to our bank, which means that none of the Customer's banking information passes through the Site.
Despite data encryption, ENVERA EMPLEO S.L.U. reminds that no data transmission over the Internet is 100% secure and that information communicated online can potentially be intercepted and used by persons other than the intended recipient.
5.4. Retention of title clause
The transfer of ownership of the Products for the benefit of the Customer shall only take place after full payment of the price by the latter, irrespective of the date of delivery of such Products.
6. Delivery
6.1. Place of delivery
Products purchased on the Site are delivered to the delivery address that the Customer will have provided when placing the order. ENVERA EMPLEO S.L.U. ships to the following countries (hereinafter, the "Delivery Zone"):
- In Spain (except Andorra, Canary Islands, Ceuta and Melilla),
The Customer is informed that ENVERA EMPLEO S.L.U is not responsible for the impossibility to deliver the order outside the Delivery Zone or in case of incorrect information when the Customer enters his delivery address.
The Customer undertakes to communicate all information relating to the delivery conditions (place, recipient, etc.) when placing the order. This information is binding on the Customer. In the event of an error in the wording of the recipient's contact details or other information, ENVERA EMPLEO S.L.U cannot be held responsible for the non-delivery of the Products ordered.
6.2. Delivery time
Deliveries are made by carrier within the deadlines indicated on each of the products (3 working days from receipt of payment), after preparation of the package and from the date of shipment. The Customer is informed of the shipment of his order by e-mail.
ENVERA EMPLEO S.L.U invites the Client to periodically consult the follow-up of his orders in his customer account.
In accordance with the provisions of Book Two, Title III, Chapter III, of Royal Legislative Decree 1/2007 of 16 November, revised text of the General Law for the Defense of Consumers and Users and other complementary laws (hereinafter TRLGDCU), if ENVERA EMPLEO S.L.U does not respect the delivery time indicated in the Customer's order confirmation, the Customer may instruct ENVERA EMPLEO S.L.U to deliver your order by setting a reasonable additional time by registered letter with acknowledgment of receipt (or other durable medium such as an email to Customer Service). If the Customer still does not receive his order within this reasonable additional time, he may request cancellation of his order by registered letter with acknowledgement of receipt (or by email to Customer Service). Upon receipt of this second letter (or second email), the sums that will have been withdrawn from the Customer will be refunded to the Customer within fourteen (14) days of receipt of the letter (or email).
If ENVERA EMPLEO S.L.U is unable to meet the deadlines due to a case of force majeure or an act of God (clause 13), in particular a fault attributable to the Client, the delivery period is automatically extended according to the duration of the impediment. ENVERA EMPLEO S.L.U will inform the Client by email of the occurrence and termination of such impediments. If the impediment lasts more than one (1) month, the Client may terminate the order by right, without the Client being able to claim compensation.
6.3. Shipping cost
The shipping cost (shipping charges) depends on the shipping option chosen (standard or express). It will be indicated to the Customer before the order is confirmed.
6.4. Terms of delivery
The carrier will contact the Customer to agree on a delivery time. In the event of absence during the agreed time slots, the Customer must notify Customer Service and the carrier at least two (2) business days prior to the agreed delivery date. Otherwise, the carrier may invoice the Customer for additional submissions.
Delivery is deemed to have been made upon receipt of the order at the address indicated by the Customer when placing the order.
At the time of delivery, the Customer must verify the condition of the package, as well as its contents, upon receipt. In case of incident, the delivery must be refused with the mandatory entry of the following statement on the receipt "refused due to poor condition", as well as the date of receipt and signature.
If the discovery is made after delivery (within two (2) days from the date of receipt), Customer Service should be contacted and informed of the procedure to be followed.
7. Right of withdrawal
7.1. Right of withdrawal from the sale: Limits of the right and time for it.
The Customer benefits, under the conditions provided for in Book Two, Title III, Chapter III, of the TRLGDCU, a right of withdrawal relating to Products purchased on the Site, within fourteen (14) calendar days from the day of receipt of the Products.
The Customer must express his decision to exercise his right of withdrawal before the expiry of the aforementioned period. The Customer has the possibility of completing and transmitting his declaration of withdrawal:
- through an online form that you can access by logging into your customer account;
- contacting directly with the Customer Service Department of ENVERA EMPLEO S.L.U, who will inform the Customer of the procedure to follow;
- The Client can also send his application on plain paper to the following address: ENVERA EMPLEO S.L.U - Customer Service - calle Bahía de. Pollensa nº 25 Madrid 28042. The Client may, if he/she wishes, use the model withdrawal form available in Annex I of these GCS.
The Customer will immediately receive a confirmation of his withdrawal by e-mail.
7.2. Procedure for the free return of products
As part of the exercise of the right of withdrawal, the Product must imperatively be returned in its original packaging, in perfect condition (not stained, damaged, used or worn), complete (including its user manual and accessories if applicable) to the following address:
Return Service - ENVERA EMPLEO S.L.U-
C/ Bahía de Pollensa nº 25
28042 Madrid
- The return of a Product is free of charge. To do so, the Customer must return the Products to ENVERA EMPLEO S.L.U through its carrier, within a maximum period of 14 days from the Customer's declaration of withdrawal, using the pre-printed return label that the Customer will have received in its original package. The instructions to be followed will be detailed in the return form provided to the Customer.
- If the Customer is unable or unwilling to use the pre-printed return label service, he/she may contact Customer Service who will register the return of the Product. In this case, ENVERA EMPLEO S.L.U will not be liable in the event of loss, shipment to the wrong address or late delivery of a Product that the Customer wishes to return to the Site, insofar as the transportation risks that the Customer has chosen and that the Customer initiates are solely up to the Customer.
ENVERA EMPLEO S.L.U reserves the right to refuse the return of a Product and not to refund it:
- in case of non-compliance with the withdrawal procedure mentioned above;
- in general, if our customer service cannot identify the customer or identify the order (order number, return number, contact details, etc.),
- if the Product is not in its packaging and in its original condition (documents and accessories), in particular if the Product has suffered depreciation due to handling or use.
7.3. Reimbursement
The return of the returned Product(s) will be confirmed by email and will be made within a maximum period of fourteen (14) calendar days from the day on which ENVERA EMPLEO S.L.U was informed of the Client's decision to make use of its right of return. ENVERA EMPLEO S.L.U reserves the right, however, to defer the refund until the date of actual receipt of the Product or until the date of provision by the Customer of proof of shipment of the returned products.
ENVERA EMPLEO S.L.U will reimburse using the same means of payment that the Customer used for the initial transaction:
- If the payment was made by credit card, the refund will be made to the same credit card number.
- If the payment was made through Paypal, then the refund will be made to the same Paypal account.
In the event that the Customer returns only some of the Products ordered and not all, the shipping costs will not be refunded to the Customer. Only the returned Product will be refunded to the Customer.
If the Customer does not use the return label provided with his order: it will be up to him to return the Products himself and to keep any proof of return, which assumes that the Products are returned by registered mail or by any other means giving a specific date to this shipment. In this case, the return costs are the responsibility of the Customer.
In case of depreciation of a Product resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the Product (in particular for Products returned incomplete, spoiled, damaged, deteriorated, dirty or in any other condition which would reasonably suggest that they have been used). ENVERA EMPLEO S.L.U reserves the right to refuse a refund or exchange of the damaged Product (unless it is a defective Product) which will be returned to the Customer.
ENVERA EMPLEO S.L.U will not make any refund if the Products returned by the Customer do not correspond to the Product(s) ordered or if they have an origin other than the ENVERA EMPLEO S.L.U. Site.
8. Product warranties
In general, all indications concerning the use of the Products and, in particular, the safety rules related to these Products are contained in the user manual and the instructions for use delivered with the Product.
All Products are covered by the legal guarantee of conformity (Book Two, Title IV, Chapter I, of the TRLGDCU) and the guarantee against hidden defects (articles 1484 and following of the Civil Code) which allow the Customer to return them free of charge. Products delivered defective or non-conforming.
8.1. Legal guarantee of conformity
Article 114 of the TRLGDCU:
''The seller is obliged to deliver to the consumer and user products that are in conformity with the contract, responding to him for any lack of conformity that exists at the time of delivery of the product".
Article 116 of the TRLGDCU:
1. In the absence of proof to the contrary, the products shall be deemed to be in conformity with the contract provided that they meet all of the following requirements, unless the circumstances of the case make any one of them inapplicable:
a) They conform to the description given by the seller and possess the qualities of the product that the seller has presented to the consumer and user in the form of a sample or model.
b) Are suitable for the uses to which products of the same type are ordinarily destined.
c) Are suitable for any special use required by the consumer and user when he has made it known to the seller at the time of conclusion of the contract, provided that the latter has admitted that the product is suitable for such use.
(d) they present the usual quality and performance of a product of the same type that the consumer and user may reasonably expect, taking into account the nature of the product and, where appropriate, public statements on the specific characteristics of the products made by the seller, the producer or his representative, in particular in advertising or on the label. The seller shall not be bound by such public statements if he proves that he was unaware and could not reasonably be expected to have been aware of the statement in question, that such statement had been corrected at the time of conclusion of the contract or that such statement could not have influenced the decision to purchase the product.
Article 123 TRLGDCU: The seller is liable for any lack of conformity that becomes apparent within two years of delivery.
Acting as a legal guarantee of conformity, the Customer: - has a period of two years from the delivery of the Product to take action against ENVERA EMPLEO S.L.U, seller; - may choose between repair, replacement, price reduction or termination of the contract, subject to the cost conditions provided for in Article 120 of the TRLGDCU. - is exempt from proving the existence of the lack of conformity of the Product during the 2 years following the delivery of the Product;
As part of the legal guarantee of conformity, ENVERA EMPLEO S.L.U is committed to the Client's choice:
- either to repair the Product;
- replace the Product with an identical product depending on available stock;
However, in accordance with Article 119 TRLGDCU, ENVERA EMPLEO S.L.U may not proceed according to the Client's choice if this choice has a manifestly disproportionate cost compared to the other method, taking into account the value of the good or the importance of the defect. ENVERA EMPLEO S.L.U is then required to proceed, unless this is impossible, according to the method not chosen by the Client.
If repair or replacement of the Product proves impossible, the Customer may be reimbursed the price paid and return the Product or keep the Product and be reimbursed part of the price, unless the non-conformity is minor. The return, replacement or refund of the Product will be made at no cost to the Customer and does not exclude possible compensation for damages if the Customer is entitled to it.
8.2. Warranty against hidden defects
Article 1484 of the Civil Code:
The seller is obliged to make good any hidden defects in the thing sold, if they render it unfit for the use for which it is intended, or if they diminish this use in such a way that, had the buyer known them, he would not have sold the thing.
acquired or would have given less price for it; but he shall not be liable for defects which are manifest or which are in plain view, nor for those which are not, if the buyer is an expert who, by reason of his trade or profession, ought readily to have known them."
Article 123.1 of the TRLGDCU:
''1. The seller is liable for any lack of conformity that becomes apparent within a period of two years from delivery. In the case of second-hand products, the seller and the consumer and user may agree on a shorter period, which may not be less than one year from delivery. In the absence of proof to the contrary, it shall be presumed that any lack of conformity which becomes apparent within six months of delivery of the product, whether new or second-hand, already existed when the thing was delivered, except where this presumption is incompatible with the nature of the product or the nature of the lack of conformity."
Article 143 of the TRLGDCU:
''Prescription of the action.
1. The action for compensation for damages provided for in this chapter shall be barred after three years, counting from the date on which the injured party suffered the damage, either because of a defect in the product or because of the damage that such defect caused him, provided that the person responsible for such damage is known. The action of the party who has paid the indemnity against all others liable for the damage shall be barred after one year from the date of payment of the indemnity.
2. The interruption of the statute of limitations is governed by the provisions of the Civil Code. "
In case of hidden defect: Article 118 TRLGDCU. The consumer and user is entitled to the repair of the product, its replacement, price reduction or termination of the contract, in accordance with the provisions of this title."
Warranty disclaimer
The following defects are excluded from these warranties:
- use of the Products that is not in accordance with their intended purpose,
- non-compliance with the instructions for installation, use and maintenance of the Products,
- deterioration and normal wear and tear of the Products,
- modification of the Products, or shock due to twisting, compression, dropping or abnormal impact of the Product.
8.4. Implementation of guarantees
Under the guarantees from which the Client benefits, ENVERA EMPLEO S.L.U undertakes, at the Client's choice, to:
- reimburse the Product in full
- repair the Product if possible and return it to the Customer at the address indicated by the Customer.
The product return procedure is set out in clause 7.2 of these GCS. The Customer must also specify the alleged non-conformity.
9. Customer Service
In the event of any difficulty arising during the order, the delivery of the Products, the warranty of the Products or to request an amicable solution, the Customer may contact Customer Service:
- To the following e-mail addresses:
pedidosweb@grupoenvera.org
- by ordinary mail: ENVERA EMPLEO S.L.U- Customer Service - calle Bahía de Pollensa nº 25- 28042 Madrid.
10. Intellectual Property
All elements reproduced on the Site, including text, comments, photos, trademarks, illustrations, logos, photographs and images, as well as the underlying technology of the Site and its architecture, are protected by intellectual property rights. These elements are and remain the exclusive property of ENVERA EMPLEO S.L.U or the owner of the intellectual property rights in question, so that ENVERA EMPLEO S.L.U has periodically acquired the rights of exploitation.
Any reproduction in whole or in part of the Site or any of its elements, by any means, in any medium and for any reason whatsoever, including any hypertext link to the Site and the use in particular of framing, hyperlinking, in-line linking or any other deep linking technique is strictly prohibited and would constitute a punishable infringement.
11. Protection of personal data
On the basis of the execution of the purchase contract and the legitimate interest in the performance of its activities, ENVERA EMPLEO S.L.U informs the Customer that his personal data are collected and processed in order to manage his order and in general for the needs of the management of the relationship with the customer: account creation, order taking, delivery, delivery tracking, payment, management and monitoring of the right of withdrawal, request for exchange or return, request for after-sales service.
Information on how we process your personal data is detailed in our Privacy Policy https://grupoenvera.org/politica-privacidad-tienda/. The Customer may at any time access the data concerning him/her, rectify it or have it deleted. The Customer also has the right to portability and the right to limit the processing of their data. To exercise these rights or for any queries about the processing of his data in the context of customer relations, the Customer may contact us at gdpr@grupoenvera.org or contact customer service. If you consider, after having contacted us, that your "Data Protection" rights are not respected, you can file a complaint online with the CNIL.
12. Limitation of liability
ENVERA EMPLEO S.L.U cannot be held liable for any inconvenience or damage inherent to the use of the Internet network, in particular an interruption of service, an external intrusion or the presence of computer viruses affecting access to or operation of the Site, except in cases of gross negligence or intentional misconduct on our part.
While every effort is made to ensure that the color and pattern of the Products whose photos are displayed on the Site are faithful to the original Products, variations may occur, in particular due to technical limitations of color reproduction on the Customer's computer equipment. Consequently, ENVERA EMPLEO S.L.U cannot be held responsible for non-substantial errors or inaccuracies in the photographs or graphical representations of the Products.
appearing on the Site. In case of questions about the Products, the Customer may, of course, contact our Customer Service.
The Site may contain links to unedited or uncontrolled third party sites. Such links are provided for your convenience only; they cannot and should not be construed as an express or implied endorsement of these sites, their content or any products or services offered there.
13. Force majeure
The occurrence of an event constituting force majeure within the meaning of case law and Article 1105 of the Civil Code will result in the suspension of the obligations incumbent on ENVERA EMPLEO S.L.U. This breach of contract cannot engage the responsibility of ENVERA EMPLEO S.L.U. If the case of force majeure lasts more than one (1) month, ENVERA EMPLEO S.L.U will not be able to fulfill the order, provided that it reimburses the Client, where appropriate, the sums paid by him for the order in question.
14. Test method
The Parties acknowledge that writing in electronic format is accepted as a supporting document in the same manner as writing on paper.
In accordance with Article 66 bis of the General Tax Law (Law 58/2003 of 17 December, General Tax Law), ENVERA EMPLEO S.L.U will keep the document confirming the contract concluded between ENVERA EMPLEO S.L.U and a Client by electronic means for a period ranging from the conclusion of the contract until the date of delivery of the goods and for a period of ten years from the day following the day on which the regulatory period for filing the tax return or self-assessment corresponding to the tax year or period in which the right to offset the base or quota, or to apply deduction was generated. The Client then has access to this document at any time, upon request made to the Customer Service Department.
15. Applicable Law - Disputes
Spanish law is applicable to these GCS.
However, if the Customer does not reside in metropolitan France but in another country of the European Union, he may avail himself of the legal provisions applicable to his country of residence, when they are more favorable than the Spanish legal provisions.
16. Dispute Resolution
The Spanish courts shall have jurisdiction to hear all disputes that may arise from these GCS. However, under the conditions referred to in Article 15 of Regulation No. 44/2001 of 22 December 2000, the Customer may apply to the Court of the place where he is domiciled (provided that his domicile is in the Delivery Zone).
ANNEX 1: MODEL WITHDRAWAL FORM
Complete and return this form only if you wish to withdraw from the validated and paid order. This form must be sent to ENVERA EMPLEO S.L.U. no later than fourteen (14) calendar days after receipt of the Product(s).
The request must be sent through the Site by completing the form available in the client's account or by mail to the following address: ENVERA EMPLEO S.L.U - Calle Bahía de Pollensa nº 25 28042 Madrid.
I hereby notify you of my withdrawal from the contract of sale of the property as follows: Name(s) and product reference(s) Order number(s) : Order placed on ___________ / received on ___________ Name of customer who placed the order: Address of customer at the origin of the order. Customer's signature (only if this form is reported on paper) Dated on
PRODUCTS MUST BE RETURNED ACCORDING TO THE LABEL
PREPRINT AVAILABLE IN YOUR PACKAGE or, failing that, to the following address:
Return service - ENVERA EMPLEO S.L.U
Bahia de Pollensa Street No. 25 28042 Madrid
