Madrid | April 06, 2020
From the Support Unit (UNAP) of Envera we compiled the main social policy measures promoted by the Community of Madrid and the Government of Spain and from which people with intellectual disabilities can benefit.
Envera would like to offer this useful information to workers, beneficiaries and their families so that they can learn about the resources available to them without leaving home.
1- WATER AND ENERGY SUPPLIES, SOCIAL VOUCHER AND WATER BILL REBATE
People considered vulnerable or at risk of social exclusion will not be able to have their supplies cut off for one month. Those who are enjoying the social voucher will have it automatically extended until September 15: More information
If your economic situation has changed and you think you can be a beneficiary of the social bonus, check here the necessary requirements and find out how to apply for it.to know the bonuses offered by Canal de Isabel II and how to apply for them click here and here.
2- INFORMATION ON TAX DEADLINES
You can consult the applicable regulations in this link.
3- CARE IN SOCIAL SERVICES
The Social Services centers continue with their activities, even if not in person. If you need it, please contact your nearest center by phone or e-mail.
4- RENT REDUCTION FOR SOCIAL HOUSING RENTS
Information for tenants of social housing on the reduction of the price of rent to which they are entitled for being in a situation of vulnerability by the COVID-19, as well as those entrepreneurs who have businesses in the commercial premises of the properties of the Social Housing Agency (AVS).
5- MORTGAGE MORATORIUM
Requirements to be able to access and process a mortgage moratorium.
6- RENEWAL OF PRESCRIPTIONS AND HOSPITAL MEDICATIONS
If you usually receive your medical treatment in a hospital in the Community of Madrid, click on this link for more information on the new measures adopted.
Prescriptions for chronic treatments have been automatically renewed. You just have to ask for them at the pharmacy.
7- PROCESSING OF SICK LEAVE
As of March 24, 2020, sick leave, confirmation reports and medical discharges will be processed by telephone. The reports are sent electronically to the company..
8- GENDER VIOLENCE
All services related to the prevention and/or attention to possible cases of gender violence are kept operational through telephone or telematic attention.
If you are a victim or know someone who suffers from gender violence CALL 016
Contingency plan against gender violence
Municipal Network of Integral Care of the Madrid City Council
9- INFANCY
Children and intellectual disabilities: how to deal with the quarantine quarantine as a family
10- PERMITTED OUTLETS FOR ANIMAL CARE
Recommendations for pet owners in the event of an alarm condition
11- WAKE FOR THE DECEASED
If a close relative has passed away, you should know that family and friends are allowed access for a farewell at the place of death. For more information, please contact
12- PUBLIC TRANSPORTATION
If it is exceptionally necessary to use public transportation, follow these recommendations.
Remember to leave the house as little as possible and always for a justified cause.
13- OTHER FREQUENTLY ASKED QUESTIONS ON SOCIAL MEASURES AGAINST THE CORONAVIRUS
14- WHAT TO DO IF YOU HAVE SYMPTOMS OF COVID-19: HOME ISOLATION
The symptoms of coronavirus infection are cough, fever and/or shortness of breath. If you think you might be infected with coronavirus stay calm and follow these indications we provide you here.
If you have been granted the Home Help Service (SAD) and you have been infected, they will continue to provide the service. If you are not a beneficiary of SAD but you need it, you should contact the Social Services Center in your area.
15- GENERAL ENVERA CORONAVIRUS RESOURCES AND INFORMATION
In view of the exceptional situation we are going through, Envera offers our beneficiaries, workers, families, clients, collaborators and visitors ALL THE INFORMATION about the actions we are carrying out in these difficult times where working together will once again be the key to success for all of us.
Together we are stronger
