Store Privacy Policy

LEGAL NOTICE

Thank you for choosing to visit us. We want your experience on our website to be the best possible.

To access our services, you declare that you are of legal age and that you have sufficient legal capacity to use our services, in accordance with your national law.
The access and navigation on the website, or the use of the services of the same, imply the express and full acceptance of each and every one of these General Conditions, including both the Special Conditions set for certain promotions, as well as the Privacy Policy and Cookies, related to the current regulations on the subject of Personal Data Protection. Please, we recommend that you read them carefully to know what kind of data is collected through our Web, for what purposes and what rights related to it concern you.

1.- Legal Information.

In compliance with Law 34/2002, of July 11, 2002, of Services of the Information Society and Electronic Commerce, the identifying data of the owner of the Web Portal are:

o Envera Empleo SL (hereinafter Envera Group)

o Address: Calle Bahía de Pollensa, 25, 28042, Madrid, Spain.

o Tax ID Number: B86363603

o Registered in the National Registry of Associations of the Ministry of the Interior under number 19,548.

You can contact us at the following e-mail: gdpr@grupoenvera.org.
The access to the Web supposes the express acceptance of the User to the present General Conditions of Use, which can be modified totally or partially or substituted by others, by its owner and at any moment without previous warning. We recommend that you access these conditions from time to time to check for possible modifications, which will be published in the same section.

General Conditions of Use.

The following General Conditions regulate the use and access to the Web portal, whose purpose is to establish guidelines for good use and behavior of the same. GRUPO ENVERA, makes available to users information on the use, services and content that are hosted on the Web. Through it, the user has access to information about specific products and services, tools and applications.

The User agrees to make appropriate use of the contents, services, applications and tools that are accessible, subject to the Law and these General Conditions of Use and, where appropriate, the Special Conditions that may be established for access to certain services and applications, respecting at all times to other Users of the same.

In case of total and / or partial breach by the User of these General Conditions of Use, ENVERA GROUP reserves the right to deny access to the Web, without prior notice to the User.

2.1.- Conditions of purchase

Envera Group only ships nationwide.

-HOW TO PLACE AN ORDER: to place orders through the Web Page, it will not be necessary for the User to register, however, it will be necessary to provide certain data necessary to process the request that will be required in the online purchase process, these will be marked as mandatory fields since, without them, it will not be possible to process the orders; once the data is completed the user must click on "continue with the shipping method" and once selected "continue with the payment".
-PRODUCT AVAILABILITY: all our orders are subject to availability; in case of difficulties in terms of supply and/or stock we will refund any amount paid.

-SHIPPING AND EXPENSES: Grupo Envera ships nationally through the MRW parcel service, at the user's expense according to the following prices and delivery times:

o Standard shipping: €3, delivery in 4 working days

o Express delivery: 5€, delivery within 24 hours

-DELIVERY: unless otherwise agreed, we will ship the confirmed order without undue delay and in accordance with the deadlines indicated from the confirmation of the order. In case of unforeseen or extraordinary circumstances that may affect the delivery date, ENVERA Group assumes no responsibility.
The user undertakes to enable the delivery of the order by providing a "delivery address". In case the user indicates a "delivery address" that is not correct or in case of absence of delivery address, ENVERA Group will have no responsibility for the delay or impossibility of delivery of the order requested by the user, reserving the right to cancel the purchase made.

If you consider that your order has been lost send us an email to pedidosweb@grupoenvera.org indicating your data and order number to locate it and solve, if necessary, the incident.
-PRICES INDICATED ON THE WEBSITE: All prices of products offered on the Web are expressed in EUROS (€) and include VAT. Changes in prices on the Web Page will not affect those orders that have been confirmed and finalized by the User.

-PAYMENT OF PRODUCTS: we want to guarantee secure payment so the only payment options will be by credit/debit card, bank transfer or Paypal. In case the payment is not authorized, the order will not be processed.

-EXCHANGES AND RETURNS: No exchanges or returns are accepted.

-DEFECTIVE ITEMS: if the item is received in bad condition or defective, the user must contact Grupo ENVERA within 72 hours from receipt of the item by sending an email to pedidosweb@grupoenvera.org describing the problem and Grupo ENVERA will provide a solution as soon as possible.

3.- General Obligations of the User.

The User, by accepting these General Conditions of Use, expressly agrees to:

- Not to carry out any action aimed at damaging, blocking, damaging, rendering useless, overloading, temporarily or permanently, the functionalities, tools, contents and/or infrastructure of the website, in such a way as to prevent its normal use.

- Custody and maintain the confidentiality of the passwords associated with your User name, being responsible for the use of such personal and non-transferable passwords by third parties.

- Not to introduce or make libelous or slanderous content, both of other users and third party companies outside ENVERA GROUP.

- Not to use any of the materials and information contained in this Website for illicit purposes and / or expressly prohibited in these General Conditions of Use, as well as the particular conditions that, where appropriate, are established for certain applications and / or utilities and that are contrary to the rights and interests of ENVERA GROUP, its users and / or third parties.

- Not to offer or distribute products and services, or make advertising or unsolicited commercial communications to other users and visitors of GRUPO ENVERA.

The User will be liable for all damages of any nature that ENVERA GROUP or any third party may suffer as a result of a breach of any of the obligations to which it is subject by virtue of these "General Conditions of Use" or the law in relation to access and / or use of the page.

4.- Intellectual and Industrial Property.

The website, the pages it includes and the information or elements contained therein (including texts, documents, photographs, drawings, graphic representations, which is owned or owned by third parties who authorize the owner to use, among others), as well as logos, trademarks, trade names or other distinctive signs, are protected by intellectual property rights and / or industrial, of which ENVERA GROUP owns or holds authorization for use and public communication of the legitimate owners of the same.

The User agrees to use the contents in a diligent and correct, according to law, morality and public order. GRUPO ENVERA authorizes the User to view the information contained in this website, as well as to make private reproductions (simple downloading and storage activity in their computer systems), provided that the elements are intended solely for personal use. In no case, this will mean an authorization or license on the property rights of ENVERA GROUP or the legitimate owners of the same.

The User is not authorized to proceed to the distribution, modification, transfer or public communication of the information contained in this Web in any form and whatever its purpose.

5.- Links.

The connections and links to sites or Web pages of third parties have been established solely as a utility to the user. GRUPO ENVERA is not, in any case, responsible for them or their content.

GRUPO ENVERA does not assume any responsibility derived from the existence of links between the contents of this site and contents located outside the same or any other mention of external contents to this site. Such links or mentions are for informational purposes only and in no case imply support, approval, marketing or any relationship between ENVERA GROUP and persons or entities authors and / or managers of such content or owners of the sites where they are.

To make links to the Web site will require the express written authorization of the owners of the portal.

6.- Responsibility.

ENVERA GROUP does not guarantee continued access, nor the correct viewing, downloading or use of the elements and information contained in the pages of the portal that may be prevented, hindered or interrupted by factors or circumstances beyond its control or beyond its control, or those that are produced by the existence of computer viruses on the Internet.

GRUPO ENVERA does not assume any responsibility for damages, damages, losses, claims or expenses, produced by:

(i) Interferences, interruptions, failures, omissions, delays, blockages or disconnections, caused by errors in the lines and telecommunications networks or any other cause beyond the control of GRUPO ENVERA.

(ii) Illegitimate intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other.

(iii) Improper or inappropriate use of GRUPO ENVERA's web site

(iv) Security or navigation errors caused by a malfunction of the browser or by the use of non-updated versions.

ENVERA GROUP is not responsible and in no case be liable to users and third parties for acts of any third party outside ENVERA GROUP that involves or may involve the performance of acts of unfair competition and illegal advertising or infringement of intellectual and industrial property rights, trade secrets, of contractual commitments of any kind, the rights to honor, personal and family privacy and image, property rights and any other nature belonging to a third party by reason of the transmission, dissemination, storage, availability, reception, obtaining or access to the contents.

7.- Protection of Personal Data.

The entire personal data processing policy can be found in the Privacy Policy, which is an integral part of these General Terms and Conditions but which, for simplicity, we have placed in a separate document: Privacy Policy.

8.- Legislation.

This Legal Notice and its terms and conditions shall be governed by and construed in accordance with Spanish Law. The user, by the mere fact of accessing the website or obtaining the status of registered user irrevocably grants his consent to the competent courts by default to hear any legal action arising from or related to these conditions, or your use of this Site or the navigation performed by the same.

If any clause or section of these General Conditions, which is not of an essential nature for the existence of the same, is declared null and void or unenforceable, the validity of the remaining clauses shall not be affected.